Government tenderMHSC019/2026-27

MHSC Hosted PABX Solution Tender - National

Mine Health and Safety Council

Information and communicationNationalCloses in 26 days
26 days left, closes 14 Sept 2026, 11:00 SAST

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Buyer

Mine Health and Safety Council

Delivery location

Section 8, Tuscany Office Park, 2 Coombe Pl, - Rivonia - Sandton - 2191

Procurement method

Request for Bid(Open-Tender)

Published

19 Aug 2026

Description

APPOINTMENT OF A SERVICE PROVIDER TO PROVIDE A HOSTED PABX SOLUTION WITH MICROSOFT TEAMS TELEPHONY INTEGRATION, VoIP CAPABILITY, AND DESKTOP INSTRUMENTS TO THE MHSC FOR A PERIOD OF SIXTY-TWO (62) MONTHS

What this tender is about

The Mine Health and Safety Council (MHSC) is seeking a service provider to offer a Hosted PABX solution. This solution must include Microsoft Teams telephony integration, VoIP capability, and desktop instruments. The contract will be for a period of sixty-two (62) months. Bidders must demonstrate commitment to the Protection of Personal Information Act (POPIA), ensuring data remains within South Africa and implementing robust security measures. Submissions are due by 11:00 on 14 September 2026. A compulsory briefing session will be held on 28 August 2026 at 10:00.

Scope of work

  • Appointment of a service provider to provide a hosted PABX solution with Microsoft Teams telephony integration, VoIP capability, and desktop instruments to the MHSC for a period of sixty-two (62) months.

Important requirements

  • Bidders must complete, sign, and return the POPIA Compliance and Data Processing Agreement Template on their official company letterhead as part of the mandatory tender submission.(POPIA Compliance and Data Processi..., section start)

How to submit

  • Complete, sign, and return the POPIA Compliance and Data Processing Agreement Template on your official company letterhead as part of your mandatory tender submission.

What is in the documents

  • POPIA Compliance and Data Processing Agreement Template.docx

    This document outlines the mandatory requirements for bidders regarding the Protection of Personal Information Act (POPIA). It details the bidder's role as an 'Operator', data processing obligations, security measures, breach reporting procedures, and data deletion policies. It...

The sections above were generated from the official tender notice and its documents, with the source shown beside each point. The official record takes precedence; always verify against the tender documents before you submit.

Briefing session

28 Aug 2026, 10:00 SAST

Online / Virtual

Tender documents (2)

  • PDFMHSC_019_2026_2027.pdf
  • DOCPOPIA Compliance and Data Processing Agreement Template.docx

Contact person

The buyer's contact name, email address and phone number are on the full notice.

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