Government tenderCSOS004-2026
Hosted Telephony and WAN Solution Tender - National
Community Schemes Ombud Service
Buyer
Community Schemes Ombud Service
Delivery location
1279 MIKE CRAWFORD ROAD - Centurion - CENTURION CENTRAL - 0157
Procurement method
Request for Bid(Open-Tender)
Published
20 Aug 2026
Description
THE APPOINTMENT OF A SERVICE PROVIDER FOR THE PROVISION OF HOSTED TELEPHONY (WITH CONTACT CENTRE) AND WAN SOLUTION FOR A PERIOD OF THREE YEARS.
What this tender is about
The Community Schemes Ombud Service (CSOS) is inviting bids for the provision of a hosted telephony system, including contact centre capabilities, and a Wide Area Network (WAN) solution. This contract is for a period of three years. Interested parties are required to attend a compulsory briefing session on 28 August 2026 at 10:30. The tender closes on 16 September 2026 at 12:00. Submissions should be delivered to 1279 Mike Crawford Road, Centurion, 0157. This is an open tender process.
Scope of work
- Appointment of a service provider for the provision of hosted telephony with contact centre capabilities and a WAN solution for a period of three years.
How to submit
- Submissions must be delivered to 1279 Mike Crawford Road, Centurion, 0157.
The sections above were generated from the official tender notice and its documents, with the source shown beside each point. The official record takes precedence; always verify against the tender documents before you submit.
Special conditions
NON-COMPULSORY BRIEFING SESSION: 28 AUGUST 2026@ 10:30 AM: MEETING LINK CAN BE REQUESTED AT tenders@csos.org.za
Briefing session
28 Aug 2026, 10:30 SAST
https://teams.microsoft.com/meet/34501281841229?p=Cgu7H4HK0joFRVY3pL
Tender documents (1)
- PDFCSOS004-2026 THE APPOINTMENT OF A SERVICE PROVIDER FOR THE PROVISION OF HOSTED TELEPHONY (WITH CONTACT CENTRE) AND WAN SOLUTION FOR A PERIOD OF THREE YEARS..pdf
Contact person
The buyer's contact name, email address and phone number are on the full notice.
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