Eskom Tender: Data Centre Support and Maintenance Contract

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Description

Provision of Data Centers, Server Rooms and Portable Modular Data Centres (PMDC) support and maintenance contract for a period of 5 years

What this tender is about

Eskom is inviting proposals for a five-year contract to provide support and maintenance for Data Centers, Server Rooms, and Portable Modular Data Centres (PMDC) nationwide. The procurement method is a Request for Proposal. Bidders must register and undergo self-training on the e-Tendering system. A compulsory briefing session will be held on 5 November 2026. Tender documents must be submitted electronically via the Eskom e-Tendering portal by the closing date of 27 November 2026 at 10:00 AM. Ensure all required documentation, including safety, health, and environmental plans, and quality requirements, are submitted as per the tender specifications. Pricing must be submitted in ZAR, excluding VAT.

Scope of work

• Provision of Data Centers, Server Rooms and Portable Modular Data Centres (PMDC) support and maintenance contract for a period of 5 years.
• Monthly, Quarterly, and Six-monthly maintenance for Generators, UPS, HVAC, electrical distribution systems, and security lighting.(Data Center Support Costing Schedu..., sheet DC & Server_total)
• Ad hoc repairs and installations, including call-out fees and assessment fees.(Data Center Support Costing Schedu..., sheet DC & Server_total)
• Server relocations services.(Data Center Support Costing Schedu..., sheet DC & Server_total)

Important requirements

• Tenderers must complete and sign the E-Tendering Training Acknowledgement Form.(E-Tenderers E-Tendering Training A..., section start)
• Pricing must be quoted in ZAR, excluding VAT and escalations, and based on the provided scope.(Data Center Support Costing Schedu..., sheet DC & Server_total)

How to submit

• Tender documents must be submitted electronically via the Eskom e-Tendering portal. Ensure all required documents are uploaded under the correct category (Technical, Commercial, Finance, etc.) and finalize the submission. File size limits apply.(E-tendering Help Manual for suppli..., section Getting Started)

What is in the documents

• Group Technology SHE Tender Requirements Low Risk Proffessional Services Contracts.docx

  This document outlines the Safety, Health, and Environmental (SHE) requirements for professional services contracts, including OHS plans, risk assessments, and the need for a Letter of Good Standing and a Section 37(2) Agreement.

• Annexure B -Annexure Q.docx

  This annexure details Eskom's specific OHS legal and other requirements for contractors and suppliers, emphasizing compliance with acts and Eskom standards, and outlines penalties for non-conformance.

• 20260409 _DataCentre&Servermntnce support-GIT- Form A_Cat 2 -Annexure W.docx

  This form requires tenderers to acknowledge and accept Eskom's Supplier Quality Requirements, including adherence to ISO 9001 standards and specific Eskom quality clauses.

• Data Center Support Costing Schedule v0.3 - Annexure G.xlsx

  This spreadsheet provides the pricing schedule for Data Center and Server Room maintenance and support, detailing various services, units, and the requirement to quote prices in ZAR, excluding VAT.

• E-Tenderers E-Tendering Training Acknowledgement Form -Annexure M.docx

  This mandatory form requires tenderers to acknowledge that they have undergone self-training on the e-Tendering system and are capable of operating it.

• E-tendering Help Manual for supplier - Annexure L.docx

  This manual provides suppliers with guidance on using the Eskom e-Tendering system, including registration, uploading documents, and troubleshooting.

Tender documents (19)

• DOCAnnexure B -Annexure Q.docx
• DOCPAYE Questionnaire for Service Contracts 2025_2026 -Annexure K.doc
• DOC20260409 _DataCentre&Servermntnce support-GIT- Form A_Cat 2 -Annexure W.docx
• PDFSOW_Data Center and server rooms national contract - Annexure N.pdf
• XLSData Center Support Costing Schedule v0.3 - Annexure G.xlsx
• PDFRequest for Proposal (RFP)Data Centers Server Rooms and Portable Modular Data Centres.pdf
• and 13 more

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