Gauteng Customer Care Service Tender for Tourism Department

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Description

Request for quotation : A service provider to provide customer care, process stipends and collect monthly timesheets for a period of 12 months.

What this tender is about

Gauteng Tourism seeks a service provider to handle customer care, process stipends, and collect monthly timesheets for 12 months. The procurement is via a request for quotation. Bidders must submit their quotes by October 27, 2026, before 11:00. No briefing session is stated. The scope includes providing customer support and administrative services at the Pretoria location. Bidders must complete the required disclosure and sworn affidavits as part of their submission.

Scope of work

• Provide customer care, process stipends, and collect monthly timesheets for 12 months at Pretoria location.

How to submit

• Submit quotations before 11:00 on October 27, 2026, at the specified delivery location in Pretoria.

Updates and addenda

• No addenda, extensions, or corrections are mentioned.

What is in the documents

• REVISED SBD 4 -Annexure A_AUG 2026.docx

  Contains bidder disclosure and declaration forms required for the quotation process.

• ADDENDUM 4 - TEMPLATE - SWORN AFFIDAVIT OF BOTH EME AND QSE -.docx

  Provides sworn affidavit template for EME and QSE status declaration.

Special conditions

PLEASE HAND DELIVERY AT : DEPARTMENT OF TOURISM 17 TREVENNA STREET TOURISM HOUSE SUNNYSIDE 0002

Tender documents (3)

• DOCADDENDUM 4 - TEMPLATE - SWORN AFFIDAVIT OF BOTH EME AND QSE -.docx
• DOCREVISED SBD 4 -Annexure A_AUG 2026.docx
• PDFNB149.2026 RFQ ACSA - 27 OCT 2026......pdf

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