Employee Wellness Programme Services Tender - Gauteng

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Description

The RAF wishes to appoint a suitable service provider to provide Employee Wellness Programme (EWP) Services to the Road Accident Fund on a month-to-month basis for a period ten (10) months

What this tender is about

The Road Accident Fund (RAF) is inviting service providers to offer Employee Wellness Programme (EWP) services. This is a month-to-month contract for a period of ten (10) months. The services aim to create a safe and healthy working environment, promoting employee performance and growth. Key services include telephonic and face-to-face counselling, management support, trauma debriefing, life management, financial counselling, and proactive wellness interventions. Bidders must meet mandatory requirements, including having a national footprint with affiliates in all provinces and proof of experience with at least five contactable clients. The evaluation will be based on the 80/20 preference point system for price and specific goals. Quotations must be emailed to [contact on the official notice] by 11 November 2026 at 11:00.

Scope of work

• Provide unlimited 24/7/365 telephonic counselling services via a dedicated toll-free number, SMS callback, email, and WhatsApp.(RFQ Document PR10119208 for Employ..., section DETAILED SPECIFICATION:)
• Offer up to six (6) one-hour face-to-face and/or virtual counselling sessions per employee per incident.(RFQ Document PR10119208 for Employ..., section DETAILED SPECIFICATION:)
• Provide management support services, including telephonic consultation and onsite/virtual conflict mediation.(RFQ Document PR10119208 for Employ..., section DETAILED SPECIFICATION:)
• Deliver trauma debriefing (individual and group) and crisis intervention services.(RFQ Document PR10119208 for Employ..., section DETAILED SPECIFICATION:)
• Offer telephonic life management services, including information, education, and referrals for work-life responsibilities.(RFQ Document PR10119208 for Employ..., section DETAILED SPECIFICATION:)
• Provide personal debt and financial counselling services via telephonic and/or virtual means.(RFQ Document PR10119208 for Employ..., section DETAILED SPECIFICATION:)
• Implement proactive and preventative wellness interventions, including mental health awareness campaigns and workshops.(RFQ Document PR10119208 for Employ..., section DETAILED SPECIFICATION:)
• Provide employee wellness change support during organisational changes like restructuring.(RFQ Document PR10119208 for Employ..., section DETAILED SPECIFICATION:)
• Offer incapacity and absenteeism management services, including assessments, investigations, and medical opinions.(RFQ Document PR10119208 for Employ..., section DETAILED SPECIFICATION:)
• Provide a dedicated Client Relationship Manager for programme implementation, management, and policy consultancy.

Important requirements

• Service providers must be experienced EWP providers with a minimum of five (5) contactable clients.(RFQ Document PR10119208 for Employ..., section DETAILED SPECIFICATION:)
• Must have a national footprint with affiliates in all South African provinces.(RFQ Document PR10119208 for Employ..., section DETAILED SPECIFICATION:)
• Must be recognised and accredited by the Employee Assistance Professional Association of South Africa (EAPA-SA) and provide proof.(RFQ Document PR10119208 for Employ..., section DETAILED SPECIFICATION:)

How to submit

• All quotations must be emailed to [contact on the official notice] Late quotations will not be accepted.

What is in the documents

• RFQ Document PR10119208 for Employee Wellness Programme.docx

  This document contains the Request for Quotation (RFQ) details, including the description of services, closing date, delivery address, and mandatory requirements for the Employee Wellness Programme (EWP) services. It also outlines the evaluation criteria based on the 80/20...

• SBD 6.1 IN TERMS OF PPR2022.docx

  This document is the Preference Points Claim Form in terms of the Preferential Procurement Regulations 2022. It details the 80/20 preference point system applicable to this tender, allocating points for Price and Specific Goals (HDI, Women, Persons with disability).

• REVISED SBD 4.docx

  This is a Bidder's Disclosure form, requiring bidders to declare any employment by an organ of state, relationships with employees of the procuring institution, and interests in other related enterprises. It emphasizes transparency and the consequences of false declarations.

Tender documents (4)

• PDFAnnexure A - Security Measures.pdf
• DOCRFQ Document PR10119208 for Employee Wellness Programme.docx
• DOCSBD 6.1 IN TERMS OF PPR2022.docx
• DOCREVISED SBD 4.docx

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