SITA ERP Tender for BeyondTrust Remote Support System

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Description

Request to Approve the Establishment of a New Five (5) Year Development, Support and Licence Maintenance Agreement for the BeyondTrust Remote Support System for SITA.

What this tender is about

The State Information Technology Agency (SITA) is seeking proposals for a five-year development, support, and licence maintenance agreement for the BeyondTrust Remote Support System. This is an open tender process. Bidders are required to complete and submit pricing schedules, including details on base components, growth components, and professional services. All pricing must be VAT exclusive and in South African Rand. The tender closes on 18 September 2026 at 11:00. A compulsory briefing session will be held on 8 September 2026 at 10:00. The delivery location is 459 John Vorster Drive, Centurion, Pretoria.

Scope of work

• Establishment of a new five (5) year development, support and licence maintenance agreement for the BeyondTrust Remote Support System for SITA.(RFB 3280-2026 Price response.xlsx, sheet PRICING SCHEDULE)

Important requirements

• Bidder must complete the Disc Model and Pricing Principle, Base Component, Growth Component and Professional Services sheets and confirm values in the Pricing Schedule sheet.(RFB 3280-2026 Price response.xlsx, sheet PRICING SCHEDULE)
• Unit and Line prices must be VAT EXCLUSIVE and in South African Rand (ZAR) currency.(RFB 3280-2026 Price response.xlsx, sheet PRICING SCHEDULE)
• The price must include all costs to deliver the goods or render the service, including all applicable taxes, duty fees, logistics/delivery, storage, labour, overtime and subsistence and travel.(RFB 3280-2026 Price response.xlsx, sheet PRICING SCHEDULE)
• The inflation rate to be used for calculations is 5,6%.(RFB 3280-2026 Price response.xlsx, sheet Base Component)
• The growth component includes possible customer take-on and will be based on a tiered discount model.(RFB 3280-2026 Price response.xlsx, sheet Disc Model & Pricing Principle)
• The model will be based on Pay as you use (Buy as needed).(RFB 3280-2026 Price response.xlsx, sheet Disc Model & Pricing Principle)

How to submit

• Bidders must complete the yellow cells only in the pricing schedule.(RFB 3280-2026 Price response.xlsx, sheet PRICING SCHEDULE)

What is in the documents

• RFB 3280-2026 Price response.xlsx

  This Excel file contains the pricing schedule, base component costs, growth component details, and discount model principles for the tender. It outlines the structure for submitting financial proposals over a five-year period.

Tender documents (5)

• XLSRFB 3280-2026 Price response.xlsx
• PDFRFB 3280-2026 -Notice to Bidders_June 2026 Signed.pdf
• DOCRFB 3280-2026 Bid Specification.docx
• PDFRFB 3280-2026 - Invitation to bidders.pdf
• DOCRFB 3280-2026 Bid document.docx

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